If you would like to log a support call please contact us via our helpdesk
Phone: 0844 499 5150 Email:
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The ticketing system helps us to streamline our support and provide you with a faster and more efficient service. This is achieved by asking you to provide some essential details to assist our support team and assigning you a ticket ID so that the history of your query is easily accessible.
Once we have received a call or email from you , you will be given a priority ticket ID and resolution SLA. From here we will be working on the fault and keeping you updated with all progress and changes to ensure you are kept up to date until a resolution is reached.
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